We are the technology partner Singapore SMEs were missing. We help small and mid-sized businesses streamline operations and bring real technology to their doorstep — RPA, AI agents, integrations, custom builds, whatever fits the problem.
Priced for SMEs. Built by senior people who have done this for enterprises for over a decade.
Why work with AutomateIT
- 01Founders with 10+ years in enterprise automation
- 02Singapore-headquartered, serving APAC SMEs
- 03RPA, AI agents, custom builds — tech-agnostic
- 04Built, deployed and supported end-to-end
Too small for enterprise consultancies. Too important for a freelancer. We are the third option.
Process automation
Reconciliation, data entry, reporting
AI & agentic systems
Document understanding, triage, routing
Integrations & custom builds
APIs, dashboards, internal tools
Hosted & supported
We build it, we run it
SMEs deserve better than
spreadsheets and burnout.
Big companies have automation teams, AI specialists, and integration consultants on speed dial. SMEs get a choice between two bad options. We are the third.
Enterprise consultancy
Real expertise, but enterprise pricing and enterprise timelines. Built for companies with internal IT teams and seven-figure transformation budgets.
Freelancer or one-person shop
Affordable, but builds something that breaks the moment they move on. No accountability, no support, no system that scales with your business.
AutomateIT
Senior technology people who have spent a decade building automation, AI, and systems for enterprises — now sized and priced for the businesses that need them most.
Every business runs on processes
that could be faster, cheaper, and less manual.
We figure out which ones are worth fixing, then we build the fix.
Process automation
The repetitive work humans should not be doing. Reconciliation, data entry, report generation, invoice processing, scheduling.
Reliable, observable, and auditable.
AI and agentic systems
When the work needs judgment, not just rules. Document understanding, customer triage, intelligent routing, decision support.
Built on the right model and framework for the job — and replaced when something better comes along.
Integrations and custom builds
When your systems do not talk to each other, or when no off-the-shelf product fits, we build what you need.
APIs, internal tools, dashboards, lightweight applications — whatever closes the gap.
Hosted and supported
We do not hand you a system and walk away. We host it, monitor it, and improve it.
You focus on running your business; we run the systems.
From a focused first conversation
to a system running in production.
No projects that drift. No decks that go nowhere. Three stages, end to end.
Discover and diagnose
A focused audit of where your business is losing time and money. We map the processes, identify the highest-ROI fixes, and give you a clear plan with costs, timelines, and trade-offs.
- Process mapping across your operations
- ROI scoring on every candidate
- Written plan with costs and timelines
- Fixed-fee, no surprises
- Time-boxed: typically 2–4 weeks
Build and deploy
We pick the right technology for the problem — not the one we have to sell. RPA, AI agents, custom apps, integrations, or some combination. Working systems in weeks, not quarters.
- Tech-agnostic: UiPath, Power Automate, Python, custom
- Working software in weeks, not quarters
- Tested, documented, and integrated
- Milestones with a clear definition of done
- Senior engineers on every engagement
Run and improve
We host it. We monitor it. We fix it when something breaks. As your business grows, the system grows with it. You get the outcomes; we carry the operational weight.
- We host the system, you do not
- Monitoring and incident response built in
- Ongoing improvement, not just maintenance
- Clear escalation path, single point of contact
- SLA sized to what you actually need
A Singapore clinic group,
drowning in claims.
The problem
Reconciling patient invoices against insurance payouts was consuming most of the finance team's week. High volume, low margin for error, and a process that did not scale with the business.
What we built
An automated reconciliation system on a UiPath backbone, integrated with the practice management and finance systems, with intelligent matching, exception flagging, and a clear audit trail.
Before vs After
Before
After
The outcome
Most importantly, the team got their time back to focus on patients, not paperwork.
FTEs of capacity returned to the business
reduction in reconciliation cycle time
of previous error-rate baseline
Five things we do differently — and stand behind.
Not marketing claims. These are the principles we run engagements on, and the reason SMEs across APAC pick us over the alternatives.
We own it after we ship it
Most agencies disappear after handover. We don't. The team that builds your automation runs it — same engineers, same Slack channel, same accountability when something needs attention.
Build it. Run it. Stand behind it.
Right tool for the job — every time
We're not a UiPath shop dressed up as consultants. RPA, Power Automate, Python, n8n, AI agents on LangChain — we pick what actually fits your problem and your budget, not what earns us a referral fee.
Vendor-neutral by design.
Senior engineers, not handed off
The person you scope with is the person who builds. No junior bait-and-switch, no offshore handoff, no project manager translating between you and a stranger. Founders are still in the code.
You meet builders, not account managers.
Enterprise quality at SME pricing
We standardise the platforms we build on, so each project gets faster and cheaper than the last. You get the same engineering rigour large enterprises pay six figures for — without the six-figure invoice.
Senior delivery. No procurement cycle.
Singapore HQ, APAC-wired
Local entity, local invoicing, local timezone. We've delivered for clients across SG, MY, ID, and PH — and we scale with you as you grow into new markets.
Same timezone. Same accountability.
See if we're the right fit in 30 minutes.
No pitch deck. No pressure. We'll look at where you're losing time and tell you honestly whether automation is worth it for you right now.
Singapore-based · Replies within 1 business day
Too small for enterprise consultancies. Too important for a freelancer. We're the third option.
Examples, not exclusions.
We work especially well with industries where small inefficiencies compound into big problems.
Healthcare and clinics
Claims reconciliation, patient operations, insurer integrations
Professional services
Accounting, legal, and consulting back-office
Logistics and trade
Documentation, customs, supplier coordination
Retail and e-commerce
Order operations, inventory, finance reconciliation
If your business runs on repetitive processes that are eating your team's week, you are the kind of business we are built to help.
Founded by automation people,
for SMEs.
Eric Junior Tan
Co-Founder & Director
Over a decade in enterprise automation, with deep experience scoping and delivering production-grade systems for large organisations across APAC.
Adib Amin
Co-Founder & Director
Senior automation and AI engineer with a track record of taking complex enterprise problems from whiteboard to production — now bringing that practice to SMEs.
Find out what's worth automating.
Book a 30-minute discovery call. We will look at where your business is losing time, walk you through what's actually worth fixing first, and tell you honestly whether we are the right team for the job.
info@automateit.sg · +65 8344 7050 · Singapore